Always-on delivery
7 days a week
SEND WITH US
Because the last few miles are the toughest
We offer flexible last-mile solutions with maximum value thanks to our high-performance technologies and international network.
Contact us for an introduction and we'll tell you what makes Dragonfly the best delivery partner for businesses.
Get In Touch
Get In Touch
Your solutions
Express At-Door Returns
Box-less & paperless returns handed off right at your consumer's door.
Convenient Counter Returns
We developed the most convenient counter return drop-off network in Canada.
First & Middle mile
Single & multi-origin pickup via courier or line haul throughout our network of 135 facilities worldwide.
Reliable last-mile delivery, 7 days a week
ON TIME
98%
On-time deliveries that meet Service Level Agreements.
SATISFIED CONSUMERS
4.5/5
Average consumer satisfaction based on 5.5M reviews in 2025.
Handover your packages at any time of the day via our hub stations and we'll handle the rest so you can deliver on your customer promise.
Our flexible operational model can accommodate high volume fluctuations at any time, meaning your packages get to where they're going, and fast.
Our comprehensive tracking information and helpful notifications keep your customers informed every step of the way while our Customer Experience Center is never more than a call or click away to help with any unforeseen issues.
All the perks, all included.
Always-on delivery
7 days a week
Consumer notifications
Both shipper and recipient receive notifications.
Customer support
Our Customer Experience Center staff is standing by.
Real-time tracking
Follow every package right to customers' doors.
Remote or alternative locations
Ship to counters, smart package lockers, you name it.
We get it done!
With no surcharge for peak periods or rural locations and up to three delivery or return pickup attempts at no extra charge.
Whatever your needs, we deliver.
SHIPPING SPEED
Local
Regional
National
2 - 7 days
2 - 7 days
2 - 7 days
1 day
N/A
N/A
0 days
N/A
N/A
Express At-Door Returns
No box. No label. Handed over to the driver.
CUSTOMER EXPECTATIONS
52 %
of consumers have abandoned an online purchase out of fear of a difficult return process. (Source: Splitit)
EASY = LOYALTY
92 %
of consumers will repeat a purchase if returns are easy. (Source: Shopify)
Knock. Knock. It’s Dragonfly’s ultimate hassle-free return. Box-less & paperless returns right at your consumer's door. Now that's the ideal return!
Find out more about Dragonfly's Ideal Return solutions.
Convenient Counter Returns
ACTIVE DROP-OFF LOCATIONS
1 400+
active locations
We developed the most convenient counter return drop-off network. Mostly located in high density areas and opened 24/7* so your consumers can drop off returns where and when it’s convenient for them.
Part of Dragonfly's Ideal Return solutions, items being
dropped-off require no box, no label and are handed over in person.
Find out more about Dragonfly's Ideal Return solutions.
Going the extra mile with the First and Middle mile
STATIONS WORLDWIDE
135
stations around the world where we can pick up or deliver your packages.
NETWORK REACH
96 %
Coverage across our mature markets.
We are able to offer multiple delivery options, thanks to our extensive carrier network and 135 facilities worldwide.
You get the same commodity as larger carrier competitors with the First Mile and Middle mile service, but with a much better last-mile experience. We have you covered, no matter your transportation needs.
Ready to get on the right track?
To submit a request, select your delivery zone and use the form available on the corresponding regional site.